State Farm® Insurance Agent Michael Vidales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janne Christensen
May 19, 2024
5
out of
5
rating by Janne Christensen
"Michael is always just a email or phone call away for any questions I have. I've always felt that he has my back and sincerely wants to to the right thing while still running a business. I trust him with my insurance needs and have recommended him to friends."
We responded:
"Janne, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Michael"
Joseph Dembinski
May 8, 2024
5
out of
5
rating by Joseph Dembinski
"Thank you Michael and Team, very professional, patient and helpful, was able to work directly with Michael and I appreciate his time and insight, highly recommend!!!!"
We responded:
"Joseph, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Michael"
Paul Bychowski
May 1, 2024
1
out of
5
rating by Paul Bychowski
"If I could give a negative review I would. I have never seen the actual agent. The secretary is just confused and never available to help... Insurance jumps 20% with no notifications... Very disappointed 😞"
We responded:
"Paul, I’m sorry to hear that you feel this way. When we did meet in person, I explained that your vehicle that is newer with newer technology which can cause a change due to the current economic environment. We do our best to provide all of our customers with excellent, personalized customer service, however rates can change based many factors. I would love to do a discount, double check and review to make sure that you have everything you need and not paying for things you don’t need. If you would like to discuss this further, please call me at the office, I am happy to help. - Michael"
Eunice Lopez
March 29, 2024
5
out of
5
rating by Eunice Lopez
"Michael and his team are awesome !!! They will give lead you to the right direction 🙌🏽🙌🏽🙌🏽"
We responded:
"Eunice, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you for taking the time to share. - Michael "
Gabriel Hernandez
March 1, 2024
5
out of
5
rating by Gabriel Hernandez
"Michael has been a pleasure to work with. Took the time to explain the process of coverage and guided me in the right direction. I highly implore you to give them a call!"
We responded:
"Gabriel, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Michael "
Art Tkachenko
January 25, 2024
5
out of
5
rating by Art Tkachenko
"I am so happy I met Michael to switch to him for my State Farm policy. He was able to show me that the coverage I had was not good enough for my family needs. Definitely recommend him"
We responded:
"Art, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Michael"
Jill Maugeri
December 2, 2023
5
out of
5
rating by Jill Maugeri
"Mike and his team are fantastic people to work with. Very professional and efficient. Great rates and customer service. I would highly recommend them to all my friends and family! Keep up the great work!"
We responded:
"Jill, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Michael "
Aaron Matz
November 9, 2023
5
out of
5
rating by Aaron Matz
"I entered Michael’s office with no appointment and an extremely complicated situation to work through. Without hesitation, Michael took the time (at least 1 hour I believe) along with his absolutely wonderful assistant Gloria to resolve all of my issues. It took a great deal of online research, calls for partnership & advice to the State Farm home office and, put simply, I was absolutely blown away by their kindness and willingness to help me through a very complex & frustrating situation to a successful resolution. I’m a service manager myself, and this office was the best of the best. 11 stars out of 10 possible. Could NOT recommend more highly."
We responded:
"Aaron, it was an absolute pleasure to assist you while learning in the process. We do wish you the best and if you need anything, we are happy to help. Thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated! - Michael"
Brian Phillips
November 2, 2023
5
out of
5
rating by Brian Phillips
"Highly recommended, thank you again to Mike and his Team, very knowledgeable, eye opening and professional, straight forward, keep up the great job!!!!"
We responded:
"Brian, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Michael "
Maddie Pasiewicz
October 11, 2023
5
out of
5
rating by Maddie Pasiewicz
"I am a first time home owner and navigating everything insurance is tough! Michael has been nothing but wonderful. I am incredibly thankful for his help and kindness. He is prompt and informative in every situation I throw at him. HIGHLY recommend!"
We responded:
"Maddie, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! -Michael"
L Gali
July 26, 2023
5
out of
5
rating by L Gali
"With the cost of insurance going up consisently , michael and his team went out of their way to give me and my family everything I needed to be protected and saved me not only in premiums but added protection. Couldnt be more happy with Vidales State Farm!"
We responded:
"I always love when my clients are able to save money- especially when that comes with better coverage! We will work hard for you each day. - Michael "
Spencer Thome
June 15, 2023
5
out of
5
rating by Spencer Thome
"Michael and his team are great!! He helped me lower my auto and renters insurance far better than my previous insurance company. He is quick getting back to you with any questions you have via phone or email. He made changing to State Farm a wonderful experience."
We responded:
"Spencer, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Michael"
Nelson Segarra
June 14, 2023
5
out of
5
rating by Nelson Segarra
"Shopping for insurance is stressful and Mike Vidales streamlined the whole process and went above and beyond in making sure that he saved me as much money as possible. Give Mike and his office a chance to make it easy for you as well."
Jill Plantz
May 25, 2023
5
out of
5
rating by Jill Plantz
"Mike is going to be a great agent! He made sure to listen, offer savings and coverages options that really met the need of my family and home. Thank you Mike!"
We responded:
"We are always here to help in any way that we can!! Thank you so much for the great feedback! - Michael "
Richie Cialabrini
May 15, 2023
5
out of
5
rating by Richie Cialabrini
"I’ve been working with Mike now for quite some time for my personal training business and personal insurance. It’s been a great experience. Awesome communication and professionalism. Keeps me informed on all my questions concerns. Highly recommend."
We responded:
"Richie, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Michael"
Karen Filippello
April 18, 2023
5
out of
5
rating by Karen Filippello
"Mike is AMAZING! He is an exceptional agent - so helpful and willing to explain everything in detail to me. We are so happy to have switched to State Farm so that we can save money and have a wonderful agent for quality insurance!"
Jared Thome
December 14, 2022
5
out of
5
rating by Jared Thome
"Michael and his team are a great group of people to do business with. Great and quick communication through Email and phone anytime you need it. Saved a ton compared to my previous insurance provider for the same coverage. Highly recommend!"
We responded:
"Jared, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Michael"
Lisa Totzke
August 31, 2022
5
out of
5
rating by Lisa Totzke
"Mike was very nice and helpful, and followed up with an email about the situation, I really appreciated that."
We responded:
"Thank you for taking the time to share your experience with our agency, Lisa! It is our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your feedback and look forward to providing you with the customer care that you deserve for many years to come!"
pm pgrant stanley
August 26, 2022
5
out of
5
rating by pm pgrant stanley
"Didn't have any issue with them, I moved from Dallas to Illinois and they handled my transfer very effectively and were there to support me and my family. Good job and wish you guys the best."
We responded:
"Thank you for taking the time to share your experience with our agency! We are so happy we could assist you with the transfer to Illinois! We strive to go the extra mile to provide you and your family with friendly, professional and thorough care! We are honored to have earned your trust and look forward to asssiting you with any of your future insurance needs!"
Cyndi Mobeck
June 23, 2022
5
out of
5
rating by Cyndi Mobeck
"Mike Vidalis at State Farm is the best service I have ever had from an insurance agency. They are professional, virtuous, and most of all have a quick response time. I am always able to get my questions answered in a timely manner. I have recommended him to my family and friends!"
We responded:
"Thank you for the wonderful review, Cyndi! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and to have you recommend our services to friends and family! It is the best compliment we can get! Thank you!"
Robert K
June 16, 2022
5
out of
5
rating by Robert K
"Michael Vidales has been our agent for a few years here and he’s always been a phone call away at all hours to help our family with any questions or issues we’ve had. There’s nobody else I’d recommend."
We responded:
"Thank you for the wonderful review recognizing our team's efforts to provide you with the customer care that you deserve, Robert! We strive to go the extra mile to assist you with any of your insurance questions or needs and truly appreciate your feedback! We are honored to have earned your trust. We look forward to helping protect you and bringing you peace of mind for many years to come!"
Beth M
May 12, 2022
5
out of
5
rating by Beth M
"I meet Michael several weeks ago. I was very dissatisfied with my current insurance company. Especially since they raised my auto rates $378 for 2022. Also they had a call center you never had an agent to discuss anything with. My sister in law gave me Mikes name and I contacted him. Provided all the details from the current insurance company and he was able to save me over $1,000. Also I can call Mike with any questions and I get to talk to him instead of multiple people in a call center. I am very happy that I switch to State Farm"
We responded:
"We are honored to have earned your business and trust Beth! Thank you for taking the time to share your experience with our agency! Your kind words make our day! We strive to provide you with the insurance you need a t a value you deserve and great customer care. We truly appreciate your feedback and we look forward to asssiting you with your insurance needs for years to come!"
Ken K.
February 4, 2022
5
out of
5
rating by Ken K.
"Mike is a superior agent who is on top of all your needs and responds quickly. He goes above and beyond, very happy with him & his office."
We responded:
"Thank you for the wonderful review recognizing our team's efforts to provide you with the customer care that you deserve, Ken! We strive to go the extra mile to assist you with any of your insurance questions or needs and truly appreciate your feedback!"
Rachel
December 22, 2021
5
out of
5
rating by Rachel
"The people who work here are absolutely amazing 👏 Kind and very compassionate!! I highly recommend this State Farm location!!!"
We responded:
"Thank you for the wonderful review! Your kind words recognizing our team and recommending our services to others truly makes our day! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Bob Hoefferle
October 13, 2021
5
out of
5
rating by Bob Hoefferle
"Great experience, I had my first accident and bought a new car. Michael took care of everything seamlessly with a couple calls and a few emails."
We responded:
"Bob, thank you so much for the great feedback! We are always here to help in any way that we can!"